Terms of service

About us

Two and a Half Studio Ltd (“we”, “us”, “our”) is a software and automation studio registered in New Zealand. We build integrations, automate workflows, and develop digital solutions for small and medium-sized businesses.

Our services

The specific scope, deliverables, timeline, and price of any engagement are agreed in writing before work begins. A separate project proposal or statement of work takes precedence over these general terms where there is any conflict.

We work on a fixed-price basis. The agreed price is the price — no surprise invoices for work within scope. Changes in scope are agreed in writing before additional work begins.

Payment

Payment terms are specified in your project proposal. Unless otherwise agreed:

• Invoices are due within 14 days of the invoice date.
• Work will not commence until any required deposit is received.
• Final deliverables will not be handed over until the final invoice is settled.

Late payments may result in work being paused. We reserve the right to charge interest on overdue amounts at a rate of 2% per month.

Intellectual property and ownership

Upon receipt of final payment, all custom code, configurations, and documented deliverables produced specifically for your project transfer to you. You own what we build for you.

We may use open-source libraries, third-party tools, or our own reusable components as part of a project. These remain subject to their respective licences. We will disclose any material dependencies at handover.

We retain the right to reference the engagement as part of our portfolio (e.g. listing the client name or describing the type of work), unless you ask us in writing not to. We will never publish confidential business information or screenshots of internal systems without explicit written approval.

Your responsibilities

For us to deliver good work on time, you agree to:

• Provide timely access to systems, credentials, and information we request
• Review and give feedback on deliverables within the timeframes agreed
• Ensure you have the right to share any data, content, or third-party access you provide to us
• Nominate a single point of contact for the project

Delays caused by late responses or missing information may affect delivery timelines. We will communicate any impact as soon as it becomes apparent.

Confidentiality

We treat all information you share with us — including business processes, financials, system details, and customer data — as confidential. We will not disclose it to third parties except as required to deliver the project (e.g. a subcontractor working under NDA) or as required by law.

We ask for the same in return: pricing, proposals, and any proprietary methods or tools we share with you are confidential to our engagement.

Limitation of liability

We take care in everything we build and test deliverables before handover. However, to the extent permitted by New Zealand law:

• Our liability for any claim arising from an engagement is limited to the amount paid for the work in question.
• We are not liable for indirect or consequential losses, including lost revenue, lost data, or business interruption.
• We are not responsible for failures caused by third-party services, APIs, or platforms outside our control.

Nothing in these terms limits any rights you have under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where those apply.

Cancellation

Either party may cancel an engagement by giving written notice. If you cancel:

• Work completed to the date of cancellation is billable at the agreed rate.
• Any non-refundable costs we have already incurred (e.g. third-party licences purchased on your behalf) remain payable.
• Deposits are non-refundable once work has commenced.

If we cancel for reasons within our control, we will refund any prepaid amounts for work not yet delivered.

Website use

This website is provided for information purposes. While we aim to keep it accurate and up to date, we make no warranties about the completeness or accuracy of the content.

You must not use this website in a way that is unlawful, harmful, or that could damage, disable, or impair it. Automated scraping of this website without our permission is not permitted.

Governing law

These terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.

Changes to these terms

We may update these terms from time to time. The “Last updated” date at the top of this page reflects when changes were last made. Changes do not affect engagements already in progress unless agreed in writing.